Shipping

Australia Domestic Shipping

Standard Shipping - $12 AUD

Express Shipping - $15 AUD

International Shipping

New Zealand - $17 AUD

USA | Rest of the World - $25 AUD

RETURNS

We want you to absolutely love your Basq & Mai pieces as much as we do. If you wish to return your items, our returns are accepted within 7 days of receiving your order within the form of a exchange or store credit.

Please take a moment to review our returns and refunds policy:

  • Hygiene sticker must be attached to the product

  • Tags must be attached to each product

  • Please note that customers are responsible for the shipping costs

  • We do not offer refunds for incorrect sizing or simply change of mind

  • Please note that all sale items are final and no returns or exchanges are accepted

If you have any further questions or need further assistance, please contact us at hello@basqandmai.com.

To start your returns process, please fill out the returns form below…